25 Years of Local Support and Partnership

Founded in 1967 in Istanbul, Turkey, IRAK PLASTIK specializes in plastic household products. Starting with kitchenware, the company has expanded into garden furniture and home-use plastics, becoming a well-established company in the local plastics industry.

Inside the IRAK PLASTIK workshop, more than one hundred Haitian injection molding machines run around the clock. From containers to laundry baskets, the household items used by millions reflect IRAK’s commitment to quality and Haitian’s 25 years of steady local support.

“We bought our first Haitian machine 25 years ago just to try it out,” recalls the owner, Mr. Koksal. After comparing brands from Taiwan, China and Europe, he and his father were drawn to Haitian’s value and service. That trial marked the start of a long-term partnership.

When the first Haitian machines arrived in 2000, Haitian engineers conducted a full inspection. Every performance metric, from stability to precision, met IRAK’s expectations. Over time, IRAK saw that Haitian machines had a lower failure rate than the industry average, prompting them to increase their investment.

In 2007, IRAK introduced its first Haitian servo machines, followed by fully-electric, high-speed, and packaging machines. Each upgrade was adopted quickly in IRAK’s factory, improving productivity, energy efficiency, and material savings.

In 2010, a sudden fire destroyed the factory, turning more than 100 machines into scrap. “I stood in front of the ruins for a long time and thought the company might be finished,” the owner recalls.

“Haitian helped us tremendously,” he says. “They offered new machines at the best prices and sent a technical team to rebuild with us. Engineers from Haitian often worked late into the night.” With Haitian’s support, IRAK PLS restored production in a short time. This experience showed the company that Haitian is not just a supplier but a reliable partner in difficult moments.

With over a hundred machines running nonstop, downtime is the biggest risk for IRAK. Luckily, Haitian’s local service network in Turkey provides 24/7 support, responding immediately to any issue and minimizing production losses. This dependable service gives IRAK confidence in daily operations.

Haitian also offers tailored solutions. “Haitian doesn’t just supply machines.They provide complete solutions,” says Onur, Production Manager at IRAK PLS. “They offer customized setups tailored to our production needs, helping us improve efficiency and reduce operating costs.”

Today, Haitian MA high-speed machines work smoothly with robotic arms, and multi-component two-color machines handle complex parts with stability. Older machines remain in operation while new ones continue to join the line.

From the first machine installation to rebuilding after the fire to everyday localized support, Haitian’s local support has been consistent for 25 years.

As Mr. Koksal puts it: “In the 25 years of cooperation, we’re more than business partners—we’re like family and will continue this journey together.